Privacy Policy

GLUE amsterdam connected by design as of april 2020

Legal contact information

GLUE amsterdam connected by design
Tel. 06 15 51 07 27
Info@glue.amsterdam
Amsterdam, The Netherlands
Chamber of Commerce number
34350840 VAT number
NL130949152B01

Index

  1. Privacy policy
  2. Safety of your personal information
  3. Personal
  4. Delivery your order
  5. Personal information
  6. Customer service
  7. Improve our store and service
  8. Fraud
  9. Social media
  10. No use of data

 

1. Privacy policy

If you wish to place an order, it is necessary for you to leave your personal information. We can imagine that you would like to know why we ask for your personal information and what we do with it. If you have any questions after reading this page, please contact our customer service department.

2. Safety of your personal information

All information you leave with us will be kept very safely. To ensure the safety of your personal information the Secure Socket Layer (SSL) is used. Your  information is not accessible to outsiders.  A third party may need your information for several reasons. In the case that your information is shared with a third party, similar safety precautions are met. Your personal information may only be used for the purpose for which it was received. If you have doubts or feel that this is not handled appropriately, please let us know via our customer-service

3. Personal

To make your shopping experience as personal as possible we use your information. What you see on glue.amsterdam may be customized to your interests. For example, we use data from previous orders, your IP address and cookies. In our Cookie Policy you can read more about cookies.

 

What we do with your data?
Your data can be used for different purposes. The data that we use can be the information that you provide, but also the information that we collect when you visit our website. The data we use are for example:
•  Delivery of your order
•  For delivery of your order we need your name, e-mail address, delivery address, payment information and phone number. This allows us to deliver your order and keep you informed about the delivery of the package. When needed we will provide your information to others, the delivery service for example.
•    Your personal information on the glue.amsterdam form will be saved: your name, address(es), phone number, e-mail address, shipping and payment information.
•    Customer service
•    You can reach our customer service by e-mail.
•    Newsletters

4. Delivery of your order

For delivery of your order we need your name, e-mail address, delivery address, payment information and phone number. This allows us to deliver your order and keep you informed about the delivery of the package. When needed we will provide your information to others, the delivery service for example.

5. Personal information

Your personal information on the filled glue.amsterdam form will be saved: your name, address(es), phone number, e-mail address, shipping and payment information.

6. Customer service

You can reach our customer service by e-mail. To serve you in a fast and most helpful way, we use your personal information and make annotations that we log. In the case we work together with third party, such as a delivery service, we might provide your information to enable the third party to answer your questions correctly.

7. Improve our store and service

We are always working to improve our services. To improve our services we might use your information to ask you to join an informal customer or market research. In some cases these researches will be done by a third party. If there is a third party that will be doing research for us we will provide them your e-mail address. We demand the information to be handled with care as we would do. All e-mail addresses will be deleted at the end of the research.

8. Fraud

Your personal information may be used to prevent or investigate fraud. Only in extreme cases will your information be shared with the government.

9. Social media

When using social media you can specify that you like certain posts or pages. When you “like” a message or post, it will appear on your social media account. glue.amsterdam cannot access your social media account, but you will be able to show and share posts that you find fun and useful with friends and family. When you use social media for asking questions, we save that message and your account name so that we can respond to your message.

10. No use of data

Glue.amsterdam will never sell your personal data to others. We also never use your personal information to offer different prices than other visitors of our website. 
Do you have any other questions and/or remarks? Please do not hesitate to send us a e-mail.